PAYMENT METHODS
There are several ways to pay:
Credit Card: Visa, Mastercard, American Express, Switch, Delta and JCB cards
Online - fill in our secure server order form (see below, How to Order).
or - Telephone the order (shop hours) 0171 491 1720(UK) or 00 44 171 491 1720
or - Print the order form and fax to: 0171 491 1730(UK) or 00 44 171 491 1730
or - Print the order form and post it to: Daniel Bexfield Antiques. 26 Burlington Arcade, Mayfair,
London, W1J 0PU, UK.
Cheque
- Made payable to Daniel Bexfield Antiques.
- Print the order form and send it in with the cheque.
To: Daniel Bexfield Antiques. 26 Burlington Arcade, Mayfair, London, W1J 0PU, UK.
Banker Draft
- Print the order form and email/fax/phone or post with details of bankers draft.
Made payable to: Daniel Bexfield Antiques.
Account Number: 50155152
Sort code: 20-41-12
Bank: Barclays Bank, 5/6 High Street, Hitchin, Herts., SG5 1BJ, UK.
Travelers Cheques
- Only if calling in person with passport or I.D. card.
Cash
- Only if calling in person (please do not send cash).
HOW TO ORDER
~~~ The "Order Page" is located at the bottom of every page. ~~~
Online Ordering
To purchase an item online, take a note of its number and description, and then click the order page link located at the bottom of any page. This will take you to an order form, which needs to be filled in. When complete and ready, press the send button, another page will then appear, to thank you for the order.
The order form requires the stock no., a brief description of item, price, your name, address (credit card billing address), email, telephone no., type of credit card, number and expiry date.
The order page is held on a secure server and is safe to send credit card details.
When we receive the order we will email you, to confirm the order and to give details of shipping arrangements.
By Fax
Either print off the order form and fill it in the or make a note of the relevant information needed. Required information stock no., a brief description of item, price, your name, address (credit card billing address), email, telephone no., type of credit card, number and expiry date.
When complete, fax the form to us.
Fax 020 7491 1730 (UK) or 00 44 20 7491 1730 (International)
The fax is available 24 hours a day.
When we receive the order we will email you, to confirm the order and to give details of shipping arrangements.
By Telephone
Before telephoning please have the necessary information required at hand, the stock no., a brief description of the item, price, your name, address (credit card billing address), email, telephone no., type of credit card, number and expiry date.
Please phone during shop hours, 9.00am to 6.00pm Monday to Saturday (closed on Bank Holidays).
Telephone 020 7491 1720 (UK) or 00 44 207491 1720 (International).
In Person
You are very welcome to come to the shop to look and handle.
Shop opening hours 9.00am to 6.00pm Monday to Saturday (closed Bank Holidays).
If you are interested in a specific item and telephone before coming, we will hold the piece for you with no obligation to buy.
SHIPPING & INSURANCE
For items over the value of £250.00 we will arrange free shipping and insurance to Europe, USA and Canada. For other destinations please contact us for a quote.
For items below £250.00 the shipping and insurance can vary from £10 to £35 depending how the item is being sent, weight and where to. We will notify you of any costs for you to confirm, before we ship the item.
We use either Federal Express or Royal Mail registered, depending on the weight, size, cost and destination of the item to be shipped. Both are a next day delivery services (However customs can delay this, we have had USA deliveries arrive the following day by 11.00 am and other times it has taken four weeks, but a week seems to be standard).
All items are packaged securely by ourselves, and will be shipped the same day or the next working day, from receiving the order (assuming all credit checks are cleared).
We will notify you as soon as the item has been shipped with any tracking numbers available.
If paying by credit card, we can only ship to the billing address of that card.
However with some credit card companies you can add extra addresses to your account to enable the shipping to a third party or business address.
All items are insured by us until the item is received or signed for.
Please satisfy yourself with any regulations, import tax and duties for the country of destination of your order.
GUARANTEES, RETURNS & REFUNDS
We guarantee all our stock to be in excellent condition, without damage or repair, and Hallmarks that are clear and readable (unless otherwise stated).
With every item purchased you will receive a written receipt, detailing the date or circa date of manufacture, a full description and the price paid. This receipt should be kept for your records and for insurance purposes.
If you are unhappy with an item for any reason and notify us within 7 days of receipt, you are welcome to return it and we will refund you, less the cost of shipping and insurance (assuming there has been no damage to the item). However if we have miss-described an item we will pay for all shipping and insurance.
The refund will be paid back by the same method as payment.
As a member of BADA (The British Antique Dealers Association) & LAPADA (The Association of Fine Art & Antique Dealers) we abide by their rules and conditions.
None of the above affects your statutory rights as a United Kingdom consumer.
