HOW TO ORDER

Online Purchases
  • To purchase an item online, please take a note of its stock number, description & cost, and then click the 'Order Page' link, which is located at the bottom of every page. This will take you to an order form, which needs to be filled in. When completed, press the 'Send' button. Another page will then appear, thanking you for the order, which will be duly processed.
    -
  • Please note we can only send items to the billing address of the credit/debit card used.
  • The order page is held on a secure server and it is safe to send credit/debit card details.
  • When we receive your order we will email you to confirm it and let you know the details of shipping arrangements.

    By Telephone
    Tel: 020 7491 1720 - (International: 00 44 20 7491 1720)
  • Before telephoning please have the necessary information at hand: the stock number, a brief description and price of the item, your name, address, telephone number and your credit/debit card.

    By Fax
    Fax: 020 7491 1730 - (International: 00 44 20 7491 1730)
  • Print off the order form and fill it in the or make a note of the relevant information needed: stock number, a brief description and price; your name, address, email, telephone number, credit/debit card number, expiry date and the 3-digit security code.
  • When we receive the order we will email you, to confirm the order and to give details of shipping arrangements.

    By Post
  • Print off the order form and fill it in the or make a note of the relevant information needed: stock number, a brief description and price; your name, address, email, telephone number, credit/debit card number, expiry date and the 3-digit security code.
  • Post it to:- Daniel Bexfield Antiques. 26 Burlington Arcade, Mayfair, London, W1J 0PU, UK.

    In Person
  • You are very welcome to come to the shop in person to view any of our pieces.
    -
  • Shop opening hours: 9.00am to 6.00pm Monday to Saturday (closed Bank Holidays).
  • If you are interested in a specific item and telephone us before coming along, we will gladly hold the piece for you with no obligation to buy.



    • PAYMENT METHODS

    Credit & Debit Cards
  • Visa, MasterCard, American Express, Switch, Delta & JCB

    Cheque
  • Made payable to Daniel Bexfield Antiques.

    Bankers Draft/Wire
  • Made payable to: Daniel Bexfield Antiques.
  • Account Number: 50155152
  • Sort code: 20-41-12
  • Bank: Barclays Bank, 5/6 High Street, Hitchin, Herts., SG5 1BJ, UK.
  • IBAN: GB41 BARC 2041 1250 1551 52
  • SWIFTBIC: BARCGB22

    Cash
  • Only if calling in person (please do not mail cash).


    SHIPPING & INSURANCE
    • UK
  • Shipping & Insurance is free for all items.

    Overseas
  • For sales below £500.00 the shipping and insurance will vary from £20 to £60 depending on how the item is being sent, weight and destination. We will notify you of any costs for you to confirm, before we ship an item.

  • For sales over £500.00 we will arrange free shipping and insurance to Europe, USA and Canada.
    For other destinations please contact us for a quote.

    Notes
  • We use either Federal Express or UK registered mail, depending on the weight, size, cost and destination of the item being shipped. Both are next day delivery services (However, Customs can cause delays - often we have USA deliveries arriving the following day by 11.00am, but on one occasion it took four weeks to clear customs! The average delivery time to the USA is about a week).

  • All items are packaged securely and shipped the same day, or next working day, after receipt of an order (assuming credit checks clear).

  • We will notify you as soon as the item has been shipped, together with any relevant tracking numbers.

  • If paying by credit card, we can only ship to the billing address of the card used.
    However, with some credit card companies, you can add an additional address to your account to enable the shipping to a third party or business address.

  • All items are fully insured by us until an item is received or signed for.

  • Please satisfy yourself with any regulations, import tax and duties for the country of destination of your order.


    GUARANTEES, RETURNS & REFUNDS

  • We guarantee all our stock to be in excellent condition, without damage or repair, with hallmarks that are clear and readable (unless otherwise stated).

  • With every item purchased you will receive a written receipt, detailing the date (or circa date) of manufacture, a full description and the price paid. This receipt should be kept for your records and for insurance purposes.

  • If you are unhappy with an item for any reason and notify us within seven days of receipt, you are welcome to return it and we will refund you, less the cost of shipping and insurance (assuming there has been no damage to the item). However, in the unlikely situation that we have miss-described an item we will meet the cost of shipping and insurance.

  • The refund will be paid back by the same method as payment.

  • As a member of BADA (The British Antique Dealers Association), LAPADA (The Association of Fine Art & Antique Dealers) and CINOA (The Confederation Internationale des Negociants en Oeuvres d'Art) we abide by their rules and conditions.

  • None of the above affects your statutory rights as a United Kingdom consumer.